How secure is my data when I send it to support?
OPEN MIND support works with the latest IT systems available on the market. The renowned, Web-based process management tool that OPEN MIND uses ensures, for example, that all reported problems and requests are sent to the correct location quickly and accurately. The system automatically updates you of the latest developments by e-mail.
Our IT is protected by the very latest in security technology. All data is checked for current threats from viruses and worms on a regular basis. We can check who at OPEN MIND has access to your data at all times. All changes to data and authorisations are thoroughly logged in detail and recorded in a change history to ensure maximum data security.